As part of our process to evaluate the work we do here at the Bureau; we send out a questionnaire to a random selection of our clients. These are a selection of just some of the positive feed back that we receive;

General Comments;

“I find the Bureau very helpful and a gem to the community”

“I cannot fault my experience with the Bureau and the service was friendly and professional. Privacy was a high priority.”

“Very helpful and reassuring staff. Thank you.”

“I am really thankful to CAB. your kind and educated staff has helped me on several occasions. I will definitely recommend you to my friends and colleagues. Thank you.

Some advisers in particular;

“My personal experience of client handling efficiency was second to none. As regards with the help you gave me towards financial help, I would very much like to thank Keith for his help. A good guy. Again a personal big thank you to Keith for his input in securing an excellent outcome for me. My thanks to Maggs also, with an excellent telephone manner. Nice person. I have on occasion in the past visited other Bureaus but prefer the ambience of Dorchester. Certainly the best I have experienced. Credit due. Considering how stretched you are, I think you all do a remarkable job. I take my hat off to you all, and on behalf of Joe Public, many many thanks.”